Please note that we do not offer shipping at this time. The toys are available for Store Pick-up only in San Rafael, California
If you are unhappy with your purchase for any reason, you may return it within 30 days for a full refund (less promotional discounts, if applicable).
Refund will be issued to your original form of payment. If an item was received as a gift, we will issue a gift card to the recipient for the value of the returned item(s). If an item was purchased using Store Credit (Cucu's Cash), the credit will be applied back to your account.
We stand behind the quality of all the products we carry. If an item is defective or damaged upon unboxing, please call us at 415 815 6035 or e-mail us so that we can make things right.
To be eligible for a return, items must be in new, unused condition with all original packaging intact.