Can I Cancel a class after registering?
Yes. Just send us a quick email, or give us a call.
You may cancel up to two hours before the class start time for a full refund or credit. As a courtesy to other parents, please cancel as soon as you know you won't be able to attend, so that we can release the space for other children.
What about Re-Scheduling?
Yes. You can re-schedule by logging into your account on our website or just get in touch with us and we will help you find a new date for your class.
You may re-schedule up to two hours before your original class start time. As a courtesy to other parents, please re-schedule as soon as you know you won't be able to attend, so that we can release the space for other children.
How is Cucu's PlayHouse program different to other music classes?
Our program has an emphasis in exposing the children to the Spanish language through music and play. Each Music class is intentionally planned around specific words and phrases.
We also take the time to get to know our families and make everyone feel welcome :)
Do you have a Referral program?
Yes, we sure do. If you love our classes, please help us spread the word :)
The first step is to have your friend register to Try a class for free. Once they experience the class, if they decide to sign up for our program, you will receive a $20 Gift Card that can be used in our toy store or to pay for classes or Open Play times.
You will get a Gift Card for each new family that signs up for a Class Pack or Membership referred by you.
How do you keep the toys clean?
We clean all the toys daily with Babyganics spray sanitizer. Baby wipes are available in our changing table for the parents use.
Can I bring a visitor to the class?
Due to space restrictions, only one adult may participate per registered child. However, we are happy to accommodate additional visitors depending on availability. Please email us to firstname.lastname@example.org to request a visitor's pass.
For Outdoor classes during the Stay at home order, only one adult and one child are can be accommodated per registration.
Who are these classes for?
These classes are ideal for parents who would like to introduce their children to bilingualism. According to recent studies, the ideal age to start exposing them to a second language is between 0 and 3 years of age. Doing so, stimulates their brain development and has numerous cognitive, social and cultural long term benefits.
Cucu's PlayHouse program is also beneficial for parents who's first language is Spanish and would like to engage their children in Spanish enrichment activities.
Will learning a Second Language confuse my child?
Research shows that children who study a foreign language perform better in their native language than non-bilingual students, as measured on standardized tests. Other research has shown that children learning a second language start reading earlier, and the advantage increases the earlier they are exposed to the second language. In addition, bilingual children were better at identifying grammatically incorrect sentences than monolinguals.
Is there Parking near Cucu's PlayHouse?
If you are driving, please allow yourself a few extra minutes to park your car.
1 Hour Free Parking, with our Parking Validations: City Parking Garage on C, between 3rd and 4th (1.5 blocks from us). Just park your car in the garage and keep your ticket. After your visit to Cucu's we will provide you with a parking validation card that will cover the cost for the first hour. You will need to insert your original ticket in the machine first, then our validation ticket. If you stay in the garage for over 1 hour, you will have to pay the time above 1 hr. The price is $1.00 per hour.
Closest: There is plenty of metered parking on our block, but sometimes it's not enough for everyone. The price is $1.50 per hour.
Free street parking: there is free 2 hour parking on 5th between E and F (two blocks from us).
Please note that there are eight parking spaces in our building, but none is assigned to us. They all belong to other tenants. Do not park in any of those spaces, your car could be towed. Thank you!
What is your class size? (number of children per class)
The limit for our in-person classes is 12 children and for our Virtual classes, 25.
For our Outdoor classes, the space limit is 7 children as of August, 2020.
Our limit for Open Play times is 8 children.
Advance registration is highly recommended, especially for our Morning Classes, which tend to fill up.
If you registered for a class and will not be able to attend, please make sure to cancel, so that your space can be release for another family.
How do I cancel my membership?
It's very easy, just send us a quick email and we will cancel your membership within 1 business day, no questions asked.
Who are your Memberships for?
If you enjoy our classes and would like to attend on a regular basis, then the
Memberships will make the most sense for your family.
Our Weekly Memberships will offer you the best value and you will not have to manually register for every class. Once you become a member, you will choose the days of the week you would like to attend, and we will register you. Once you complete that step, your card will be charged automatically every week and you will receive an email reminder before each of your classes.
As a Member, you will have access to our Digital library, where you will find a collection of illustrated Vocabulary Guides in PDF format. Each guide explains the vocabulary for one of the songs we play in class. They are a valuable resource for reinforcing the words learned.
You will also have access to our Songbook and Spotify PlayList.